Shipping policy

Kliche Beauty Hair Collection

At Kliche Beauty Hair Collection, we are committed to delivering your premium hair products safely and efficiently. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery times depend on your location and the shipping carrier.

  • United States: 3–7 business days

  • International Orders: 7–14 business days

Please note that delivery times are estimates and may vary due to shipping carrier delays, weather conditions, or customs processing for international shipments.

Shipping Carrier

All orders are shipped through USPS or other trusted shipping carriers to ensure safe and reliable delivery.

Order Tracking

Once your order has shipped, a tracking number will be sent to your email so you can monitor the progress of your delivery.

Please allow 24–48 hours for the tracking information to update after shipment.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

If an incorrect address is entered, please contact us immediately. Once an order has been shipped, we are unable to make changes to the shipping address.

Kliche Beauty Hair Collection is not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

Once your package has been shipped and marked as delivered by the carrier, Kliche Beauty Hair Collection is not responsible for lost or stolen packages.

If your package is marked delivered but you cannot locate it, please contact the shipping carrier directly with your tracking number.

Shipping Delays

While we work hard to ensure timely delivery, we are not responsible for delays caused by:

  • Shipping carriers (USPS or others)

  • Weather conditions

  • Customs processing

  • Holidays or peak shipping periods

Questions

If you have any questions about your order or shipping, please contact our support team and we will be happy to assist you.